The Michigan Value Collaborative

Helping Michigan hospitals achieve their best possible patient outcomes at the lowest reasonable cost

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Introducing New Research Associate: Shiyuan Yin

Shiyuan Yin

Shiyuan Yin is the MVC Research Associate

My name is Shiyuan Yin, and I am delighted to join the Michigan Value Collaborative (MVC) team as a Research Associate. My goal is to provide support for MVC member hospitals. In my role, I will work closely with the 70+ diverse MVC hospitals across the state, including helping hospitals understand their data and facilitating cross-institutional learning and collaboration to improve patient outcomes. I hope to further encourage an open, comfortable space that values curiosity and constant learning. I am very excited to work with the Collaborative to optimize care.

As background, I was born and raised in Beijing, China, and I recently graduated from the University of Michigan with a B.A. in Economics and Political Science. Prior to joining MVC, I have been involved in both economics and political science research, as well as participating in national research conferences in Washington D.C. and Chicago. I am passionate about the intersections between public policy, law, and business, and look forward to learning from each of you how the Coordinating Center can best help hospitals achieve their goals.

Please feel free to contact me with any questions or concerns regarding the MVC semi-annual conferences, data, or methodologies. I am more than happy to be your resource.

Contact information: Email: shiyuan@med.umich.edu

Phone: 734-763-8237

McLaren- Lansing: Using Change as an Opportunity for Optimizing Palliative Care

Kim Hecksel

McLaren- Lansing Palliative Care nurses from left to right: Kim, RN, Paula, CNP and Carol, RN

Although the palliative care program at McLaren- Lansing has been around for about a decade, health care organizations are constantly changing and evolving to meet patient and family needs. The MVC Coordinating Center had the opportunity to speak to the team of case managers and nurses from McLaren- Lansing to hear about the different successes and barriers to palliative care at this facility. One distinct characteristic of this palliative care program is that patients and families are seen by and interact with consistent faces, rather than different clinicians, each time they visit. McLaren uses this consistency as leverage through transitions of care, especially at a time when clinician duties and health organizations are constantly changing.

The palliative care program at McLaren- Lansing also keeps up with the constant changes in health care by utilizing different online resources. One resource available to hospitals interested in palliative care programs is the Center to Advance Palliative Care (CAPC). CAPC offers a platform to help provide different health care organizations across the nation the tools and resources needed to advance palliative care programs in their respective institutions. For example, some CAPC resources help palliative care teams set up and develop a business plan for their respective palliative care programs. CAPC resources are helping guide the McLaren- Lansing team in creating a business model that illustrates the financial impact of a palliative care program on the health system. For more information on CAPC and the resources they can provide, visit www.capc.org.

The palliative care team also looks at the big picture of the care provided to patients and consequently putting together different pieces of information to ultimately develop a course of treatment that best meets the needs of the patients and the family involved. One of the barriers McLaren- Lansing has with their palliative care program is working with patients, family members and other health care providers on understanding the value of palliative care and what it really offers. When met with this resistance, the palliative care team works in different ways on learning about and discussing the care plan and goal setting to find the right format for communication and understanding a diverse patient population. For example, the palliative care team engages with physicians one-on-one and attends presentations on the benefits of palliative care to better understand and work with patients and their families about their diagnosis and individualized care plan. Taking advantage of different resources available, such as CAPC, and instilling a strong support system among the palliative care team and liaising teams are factors that aid in instituting a successful palliative care program.

If you are interested in learning more about the palliative care program at McLaren- Lansing, please feel free to reach out to Deby (debevans@med.umich.edu) or Abeer (abeery@med.umich.edu) for more information and contact.

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