Community Health Workers (CHWs) have been identified as a way to potentially expand healthcare access and reduce overall costs of care for complex patients. The effectiveness of CHWs stems from their knowledge and experiences in addressing social determinants of health as well as their unique position as a liaison between healthcare providers and patients. Challenges in integrating CHWs into the care continuum have limited their full potential to improve patient outcomes.
The Center for Healthcare Research & Transformation (CHRT) recently reviewed how CHWs have been integrated into value-based health systems nationally through the State Innovation Model (SIM) grants. CHRT also examined how states utilized their grant to address challenges in both workforce development and integration demonstrations . As part of its research, CHRT also documented how each SIM awardee addressed sustainable funding for CHW integration after the grant expires.
Among states receiving SIM test awards interviewed by CHRT, the state of Michigan develops the CHW workforce by expanding its core competency-based training program. Michigan also uses grant funds to recruit and train new instructors while offering the program at community colleges throughout the state. In Michigan, the focus is to integrate CHWs into Patient-Centered Medical Homes (PCMHs) to help address emergency department utilization and improve overall social determinants of health. Monthly payments to PCMHs provide seed funding for CHWs.
As an example of states using SIM dollars to integrate CHWs into the care continuum, CHRT cited Vermont’s employment of CHWs as part of a nurse-led community health team. The purpose of the team is to provide outreach to individuals and bridge relationships among primary care offices and social service groups. Given the complexities surrounding patient referrals to social services and lack of information exchange with the primary care office as to whether services were received, the state viewed CHWs as an opportunity to bridge these gaps. Even after the SIM grant ended, the community health teams continue.
While the value of CHWs has been recognized, CHRT determined sustainable funding for these types of support remains uncertain. Moreover, the lack of a standard understanding of the roles of CHWs hinders the effectiveness of their activities and creates confusion. This report provides a great introduction to the core roles, skills, and ideal qualities of CHWs in the U.S .
If you are interested in learning how other states use CHWs to address patients’ social and personal needs and allow primary care providers to focus on clinical needs, you may want to refer to this toolkit designed by the Office of Rural Health and Primary Care at the Minnesota Department of Health.
Interested in reading more? Please check out the following sources:
- Lapedis, Kieffer, and Udow-Phillips, “Revisioning the Care Delivery Team: The Role of CHWs within State Innovation Models.” Retrieved from: http://www.chrt.org/publication/revisioning-care-delivery-team-role-chws-within-state-innovation-models/
- Rosenthal, Rush, and Allen, “Understanding Scope and Competencies: A Contemporary Look at the United States Community Health Worker Field.” Retrieved from: https://sph.uth.edu/dotAsset/28044e61-fb10-41a2-bf3b-07efa4fe56ae.pdf